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BUSINESS SOLUTIONS

TCOL FOR MUNICIPALITIES

TCOL
Introduction Why Join Testimonials Get Started

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ELECTRONIC TAX CERTIFICATES DELIVERED IN MINUTES

Tax Certificates Online (TCOL) is a fast, convenient way for your municipality to deliver tax certificates to legal professionals electronically.

Reduce manual requests, centralize delivery, and improve turnaround times – without adding to your team’s workload.

BENEFITS OF JOINING TCOL

Reduce Administrative Workload

We handle customer support, account management, and user onboarding so municipal staff can focus on core responsibilities.

Streamline Customer Service

Our dedicated support team handles inquiries from legal professionals and submitters, reducing calls and emails directed to municipal offices.

Simplify Financial Administration

Fee collection and fund remittance are managed by TCOL, with deposits made directly to your municipal account.

Maximize Revenue

Municipalities receive payments without absorbing credit card transaction fees, helping maximize revenue from tax certificate requests.

Strengthen Security

Secure online delivery reduces the handling of paper-based processes and supports controlled, auditable access to tax certificate information.

Broaden Reach

By participating in TCOL, your municipality becomes accessible through a single, trusted portal used by thousands of legal professionals across Canada.

Since implementing TCOL, 97% of our tax certificates are generated through the platform, significantly reducing staff time and administrative workload. Lawyers can obtain rush certificates whenever needed, while built-in business rules allow us to review exceptional cases before a certificate is released.
City of Guelph
The City of Vancouver finds that using TCOL has given staff more time to focus on the other needs of residents, and is in line with our goals to provide excellent effective service overall.
City of Vancouver
TCOL has significantly streamlined our tax certificate process, virtually eliminating the need for manual processing by staff. By providing instant access to tax certificates, it has also reduced the time spent responding to inquiries and exchanging emails with law offices. The result has been greater efficiency, improved service delivery, and meaningful time savings for our team.
Municipality of Clarington
Since we went live we’ve had only one direct request for a tax certificate and that notary just forgot that we were available on-line. We did virtually nothing to advertise it. Amazing.
City of Pitt Meadows
The District of Saanich estimates that participation in TCOL results in a staff savings of 10%.
District of Saanich
With TCOL, our clerks have more time to do other tasks.
City of Victoria
THE LEADING TAX CERTIFICATE NETWORK

DISCOVER WHO IS ALREADY USING TCOL

Municipalities across Canada rely on TCOL to streamline tax certificate requests, reduce administrative effort, and deliver a more efficient experience for legal professionals.
Explore our growing network of participating municipalities.
See our most recent additions
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GET STARTED

View Onboarding Process

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Review Required Documents

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Ready to Onboard

Connect with Sales

CONNECT WITH SALES

Use this contact form if you’re a municipalitity looking to get started with TCOL or have any questions about joining TCOL.

Contact Us - TCOL for Municipalities
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CANADA

GET IN TOUCH

General Inquiries

1-800-268-7580

Canada Headquarters

1100-25 York Street
Toronto, Canada, M5J 2V5

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