Modernizing Bill Payments in Canada: Automating Error Correction

Modernizing Bill Payments in Canada: Automating Error Correction

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In 2016, Payments Canada began modernizing Canada’s payment ecosystem in response to Canadians’ needs and the changing global payment landscape. Through consultations with financial institutions, regulators and other interest holders, they came up with a vision for the Canadian payment ecosystem that identified eight needs of a modern payment system:

  • Faster payment options
  • Cross-border convenience
  • Data-rich payments
  • Activity-based oversight
  • Transaction transparency
  • Open & risk-based access
  • Easier payments
  • Platform for innovation

Since 2016, significant strides have been made, including the introduction of Lynx and Real-Time Rail and the transformation of the 40-year-old Automated Clearing Settlement System (ACSS) through a series of enhancements. These changes have significantly improved the efficiency and reliability of the Canadian payments ecosystem.

Despite recent updates, the Canadian payments system still lags behind modern global payment systems. Many countries have implemented more advanced, efficient, and widely adopted payment systems. Sweden, for instance, is recognized as one of the most cashless societies globally. It boasts a sophisticated digital real-time payment system, widespread usage of contactless payments, and an advanced digital identification system that facilitates secure online payments and banking.

As the Canadian financial landscape continues to evolve, there is an opportunity to modernize the payment infrastructure further to align with global standards. Understanding the opportunities and challenges associated with these advancements is essential.

This paper explores the Canadian bill payment landscape, focusing on the current challenges related to error correction, and proposes a solution that aligns with Canada’s payment system modernization drive.

Download the paper.

 

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